YES Bank is a private-sector bank in India. It was founded in 2004 by Rana Kapoor and Ashok Kapur. The bank’s headquarters are in Mumbai, Maharashtra.
YES Bank offers a wide range of banking products and services, including savings accounts, current accounts, fixed deposit accounts, loans, cards, and investment products. The bank also has a presence in the insurance and wealth management sectors. It has over 1,000 branches and 10,000 ATMs across India. The bank also has a presence in the United Arab Emirates and Singapore.
YES Bank is listed on the Bombay Stock Exchange and the National Stock Exchange. The bank’s market capitalization is over ₹50,000 crores (US$6.7 billion). YES Bank is a well-respected bank in India. The bank has been awarded several awards, including the “Best Private Bank in India” award by Euromoney in 2017.
Aspect | Description |
Vision | To be the finest quality large bank of the world in India. |
Mission | To establish a high-quality, customer-centric, service-driven, private Indian Bank catering to the ‘Future Businesses of India.’ |
Values | Customer-centricity |
Innovation | |
Integrity | |
Excellence | |
Sustainability | |
Awards and Recognition | Best Private Bank in India (Euromoney, 2017) |
Best Digital Bank in India (The Banker, 2018) | |
Best Bank for Customer Service (NDTV Profit, 2019) | |
Social Responsibility Initiatives | The Circle of Goodness: This is a program that aims to create a more inclusive and sustainable society. |
The Yes Foundation: This is a non-profit organization that works to improve the lives of children and families in need. | |
The Yes Bank Foundation for Education: This is a foundation that provides scholarships to students from underprivileged backgrounds. | |
Customer Service | Yes Bank is committed to providing excellent customer service. The bank has a dedicated customer care team that is available 24/7. |
Here Are Some of The Key Features of Yes Bank:
- Customer-centric approach: Yes Bank is focused on providing excellent customer service. The bank has a dedicated customer care team that is available 24/7.
- Innovative products and services: Yes Bank is constantly innovating and introducing new products and services. The bank has a strong focus on digital banking.
- Strong financial performance: Yes Bank has a strong financial performance. The bank has been profitable for many years.
- Experienced management team: Yes Bank has an experienced management team. The bank is led by Rana Kapoor, who is a well-respected banker.
YES Bank Retail Services
1. Yes Bank Deposit Accounts
Yes Bank offers various types of deposit accounts to cater to the banking needs of its customers. These deposit accounts are designed to provide secure and flexible options for individuals and businesses to save and grow their money. Here are some of the common deposit account types offered by Yes Bank:
- Savings Account: A savings account is a basic account that allows you to deposit and withdraw money. Savings accounts typically offer a low-interest rate, but they are a good option for those who want to keep their money safe and earn some interest.
- Current Account: A current account is a more flexible account that allows you to make more transactions. Current accounts typically have higher interest rates than savings accounts, but they may also have fees associated with them.
- Fixed Deposit Account: A fixed deposit account is an account where you deposit money for a fixed period of time. You will earn a higher interest rate on a fixed deposit account than on a savings account, but you will not be able to access your money until the fixed deposit matures.
- Recurring Deposit Account: A recurring deposit account is a type of fixed deposit account where you deposit a fixed amount of money every month. You will earn a higher interest rate on a recurring deposit account than on a savings account, but you will not be able to access your money until the recurring deposit matures.
- Senior Citizen Savings Account: A senior citizen savings account is a special type of savings account that is designed for senior citizens. Senior citizen savings accounts typically offer a higher interest rate than regular savings accounts.
- NRI Account: An NRI account is an account that is designed for non-resident Indians. NRI accounts typically offer a higher interest rate than domestic accounts, but they may also have fees associated with them.
- Corporate Account: A corporate account is an account that is designed for businesses. Corporate accounts typically offer a higher interest rate than domestic accounts, but they may also have fees associated with them.
Yes Bank also offers a variety of other account types, such as joint accounts, minor accounts, and student accounts. To learn more about the different account types offered by Yes Bank, you can visit the bank’s website or speak to a customer service representative.
To learn more about the different savings accounts offered by Yes Bank, you can visit the bank’s website or speak to a customer service representative.
Here are some of the benefits of opening a savings account with Yes Bank:
- High-interest rates: Yes Bank offers competitive interest rates on its savings accounts.
- Flexibility: Yes Bank offers a variety of savings accounts to suit the needs of different customers.
- Convenience: Yes Bank’s savings accounts are easy to open and manage.
- Security: Yes Bank savings accounts are safe and secure.
If you are looking for a safe and secure place to store your money and earn some interest, then a savings account with Yes Bank is a good option for you.
2. Yes Bank Loans
Yes Bank offers a comprehensive array of loan products designed to meet the diverse financial needs of individuals and businesses. With a customer-centric approach and innovative solutions, Yes Bank has gained popularity as a preferred choice for borrowers across the country. Their loan offerings include personal loans, home loans, business loans, car loans, and education loans. Backed by a seamless application process, competitive interest rates, and flexible repayment options, Yes Bank provides a reliable and efficient platform for individuals and businesses to fulfill their financial aspirations.
Yes Bank offers a variety of loans to meet the needs of different borrowers. Here are some of the types of Yes Bank loan:
- Personal Loan: A personal loan is a loan that can be used for any purpose, such as consolidating debt, financing a vacation, or making a major purchase. The loan amount can be up to Rs. 50 lakh and the tenure is up to 60 months.
- Home Loan: A home loan is a loan that can be used to purchase a residential property. The loan amount can be up to Rs. 10 crore and the tenure is up to 35 years.
- Gold Loan: A gold loan is a loan that is secured by gold jewellery. The loan amount can be up to 75% of the gold value and the tenure is up to 20 years.
- Vehicle Loan: A vehicle loan is a loan that can be used to purchase a motor vehicle, such as a car, bike, or truck. The loan amount can be up to Rs. 20 lakh and the tenure is up to 84 months.
- Business Loan: A business loan is a loan that can be used to fund a business venture. The loan amount can be up to Rs. 10 crore and the tenure is up to 15 years.
- SME Loan: An SME loan is a loan that is specifically designed for small and medium enterprises. The loan amount can be up to Rs. 2 crore and the tenure is up to 15 years.
3. Yes Bank Investment Options
Yes Bank offers a range of investment options to help customers grow their wealth and achieve their financial goals. These investment avenues cater to diverse risk profiles and time horizons. Here are some of the investment options available with Yes Bank:
- Fixed Deposits: Fixed deposits (FDs) are a safe and secure investment option that offers guaranteed returns. The interest rates on FDs offered by Yes Bank are competitive.
- Recurring Deposits: Recurring deposits (RDs) are similar to FDs, but the amount is deposited in installments over a period of time. RDs offer a slightly higher interest rate than FDs.
- Liquid Funds: Liquid funds are a type of mutual fund that invests in short-term debt instruments. Liquid funds are a good option for investors who want to park their money for a short period of time and earn a small return.
- ELSS: ELSS stands for Equity Linked Savings Scheme. ELSS is a type of mutual fund that invests in equity markets. ELSS offers the potential for higher returns than other investment options, but it also carries some risk.
- PPF: PPF stands for Public Provident Fund. PPF is a government-backed investment option that offers guaranteed returns. PPF is a good option for investors who want to save for long-term goals, such as retirement.
- NPS: NPS stands for National Pension System. NPS is a government-backed pension scheme that offers tax benefits. NPS is a good option for investors who want to save for retirement.
- Demat and Trading Accounts: Facilities for investing in stocks, bonds, and other securities.
- Insurance Products: Investment-linked insurance plans (ULIPs) and other insurance offerings.
- Gold Deposit Scheme: Investment in gold to earn interest and appreciate with time.
4. Yes Bank Cards
Yes Bank offers a diverse range of cards that cater to various financial needs and lifestyles. These cards are designed to provide convenience, security, and rewards to cardholders. The portfolio includes credit cards with attractive benefits like cashback, rewards, travel privileges, and fuel surcharge waivers. Additionally, Yes Bank provides debit cards for seamless transactions and access to a vast network of ATMs and merchants. The cards come with advanced security features to safeguard against fraud and unauthorized usage. Whether for shopping, dining, travel, or everyday expenses, Yes Bank cards offer a rewarding and hassle-free payment experience for customers.
Card Type | Description |
---|---|
Credit Cards | Allow you to borrow money from Yes Bank and then repay it over time. They offer a variety of rewards, such as cashback, points, or miles. |
Rewards Cards | Earn reward points on every transaction, which can be redeemed for gifts, vouchers, or discounts. |
Cashback Cards | Get cashback on specific categories like dining, shopping, or fuel expenses. |
Travel Cards | Enjoy travel-related benefits, such as airline miles, lounge access, and travel insurance coverage. |
Fuel Cards | Earn cashback or fuel surcharge waivers on fuel purchases. |
Lifestyle Cards | Offer exclusive privileges, discounts, and deals at partner merchants. |
Debit Cards | Allow you to spend money from your Yes Bank account. They are linked directly to your bank account, so you can only spend money that you already have. |
Classic Debit Cards | Standard debit cards linked to savings or current accounts. |
Platinum Debit Cards | Enhanced features, higher transaction limits, and additional benefits. |
International Debit Cards | Enabled for international transactions and withdrawals. |
Prepaid Cards | Are loaded with a certain amount of money, which you can then spend. They are a good option if you want to limit your spending or if you are travelling abroad. |
Gift Cards | Are preloaded with a specific amount, ideal for gifting purposes. |
Travel Cards | Are designed for international travel, providing currency conversion and security. |
5. Yes Bank Online Insta Services
Yes Bank offered various online insta services to provide customers with quick and convenient banking solutions. These services were designed to enhance the overall banking experience for users. Please note that these services might have evolved or expanded since then. For the latest and most accurate information, I recommend visiting the official Yes Bank website or contacting their customer support.
Here are some of the online insta services that Yes Bank was providing:
- Insta Account Opening: The bank offered a quick and easy process for opening savings accounts, current accounts, and fixed deposits online, reducing the need for physical visits to the bank branch.
- Insta Debit Card Issuance: Customers could apply for and receive a debit card instantly through online channels, enabling them to access their funds and make purchases immediately.
- Insta Balance Check: Through internet banking or mobile banking apps, customers could check their account balance instantly without visiting a branch or ATM.
- Insta Fund Transfer: Yes Bank provided fast and secure online fund transfer services, allowing customers to send money to other accounts within the bank or to external accounts.
- Insta Loan Approval: Yes Bank offered pre-approved personal loan and credit card offers for eligible customers through its online platforms, simplifying the loan application process.
- Insta Bill Payment: Customers could pay their utility bills, credit card bills, and other payments quickly and conveniently through the bank’s digital channels.
- Insta Customer Support: Yes Bank provided online customer support through chat, email, or helpline, allowing customers to get assistance and resolve queries without visiting a branch.
- Mobile Banking: Yes Bank’s mobile banking app allowed customers to perform various banking transactions, check account balances, transfer funds, pay bills, and access other banking services on their smartphones or tablets.
- Net Banking: Yes Bank’s net banking platform enabled customers to manage their accounts, make online transactions, view statements, and perform various banking activities using their computers or laptop.
How To Contact Yes Bank?
Email & SMS:
yestouch@yesbank.in
SMS ‘HELP’ space <CUST ID> +91 9552220020
For YES FIRST Customers: yesfirst@yesbank.in
For India
1800 1200 (Toll Free)
Timings: 8:00 AM – 8:00 PM
(Post 8 PM till 8 AM only critical service is offered)
For outside India
02250795101 (From Outside India)
1833 380 0149 (USA)
1833 491 0559 (CANADA)
800 048 9153 (UK)
8000 3570 2510 (UAE)
For Credit Cards
1800 103 6000 (YES First/Premia)
1800 103 1212 (YES Prosperity)
02250795101 (When Calling from Outside India)
Email us at yestouchcc@yesbank.in
Board line Numbers
For Corporate Queries, call us at:
+91 (22) 5091 9800
+91 (22) 6507 9800
Credit Card Cancellation/Closure
1800 103 6000 (YES First/Premia)
1800 103 1212 (YES Prosperity)
02250795101 (When Calling from Outside India)
For Retail Credit Cards – creditcard.closure@yesbank.in
For Commercial Credit Cards – cc.corporateassist@yesbank.in
Nodal Officer for Cyber Police
Harish Chandera
Email: cybercell@yesbank.in
Contact Number: 8925372221
Nodal Officer for Other: Law Enforcement Agencies
Anandkumar Newaskar
Email: external.communication@yesbank.in
Contact Number: 9819912928
Corporate Client Servicing
1800-102-3357 (Option 2/3) for Non-Individual clients
For Cash Management Services CMS.HELPDESK@YESBANK.IN
For NACH Services – nach.helpdesk@yesbank.in
For Sub-Member Banks SMB.HELPDESK@YESBANK.IN
For Trade –Tradehelpdesk@yesbank.in
Timings: 9:30 AM – 6:00 PM (Monday to Saturday, excluding 2nd and 4th Saturday and Bank Holidays)
History Of Yes Bank
Yes Bank was founded in 2004 by Rana Kapoor and Ashok Kapur. The bank was originally called Finolex Finance, but it was renamed to Yes Bank in 2005. Yes Bank is headquartered in Mumbai, India, and it has branches all over India.
Yes Bank offers a variety of banking products and services, including savings accounts, current accounts, fixed deposits, recurring deposits, loans, credit cards, and debit cards. Yes Bank also offers a number of digital banking services, such as online banking, mobile banking, and Yes Pay.
Yes Bank has grown rapidly since its inception. In 2015, it became the third-largest private sector bank in India. However, Yes Bank’s growth has been hampered by a number of scandals in recent years. In 2018, the bank was fined by the Reserve Bank of India for violating banking regulations. In 2020, the bank was embroiled in a controversy involving the collapse of IL&FS, a large infrastructure company.
Despite these challenges, Yes Bank remains a major player in the Indian banking sector. The bank has a strong customer base and a wide range of products and services. However, Yes Bank will need to address its regulatory issues and improve its corporate governance if it wants to continue to grow in the future.
Here are some of the key events in Yes Bank’s history:
- 2004: Founded by Rana Kapoor and Ashok Kapur.
- 2005: Renamed from Finolex Finance.
- 2015: Becomes the third-largest private sector bank in India.
- 2018: Fined by the Reserve Bank of India for violating banking regulations.
- 2020: Embroiled in a controversy involving the collapse of IL&FS.
FAQs
Q. How do I open a Yes Bank account?
You can open a Yes Bank account online, at a Yes Bank branch, or through a Yes Bank partner. You will need to provide some basic information, such as your name, address, and PAN number. You will also need to make a minimum deposit.
Q. What are the documents required to open a Yes Bank account?
The documents required to open a Yes Bank account vary depending on the type of account you are opening. However, you will generally need to provide your PAN card, Aadhaar card, and a recent photograph. You may also need to provide proof of address and proof of income.
Q. What are the benefits of a Yes Bank account?
Yes Bank offers a variety of benefits to its account holders, including:
- Free online banking and mobile banking
- Free ATM transactions
- Cashback on debit card purchases
- Access to Yes Bank’s network of branches and ATMs
- Discounts on Yes Bank products and services
Q. How do I make a deposit in my Yes Bank account?
You can make a deposit in your Yes Bank account in a number of ways, including:
- At a Yes Bank branch
- Through the Yes Bank mobile app
- Through the Yes Bank website
- By electronic transfer
Q. How do I withdraw money from my Yes Bank account?
You can withdraw money from your Yes Bank account in a number of ways, including:
- At a Yes Bank ATM
- At a Yes Bank branch
- Through the Yes Bank mobile app
- Through the Yes Bank website
Q. How do I transfer money to another bank account?
You can transfer money to another bank account in a number of ways, including:
- Through the Yes Bank mobile app
- Through the Yes Bank website
- By electronic transfer
Q. How do I pay my bills online?
You can pay your bills online through the Yes Bank mobile app, the Yes Bank website, or through the Yes Bank net banking portal.
Q. How do I set up a recurring deposit?
You can set up a recurring deposit through the Yes Bank mobile app, the Yes Bank website, or through the Yes Bank net banking portal.
Q. How do I apply for a loan?
You can apply for a loan through the Yes Bank mobile app, the Yes Bank website, or through a Yes Bank branch.
Q. How do I block my Yes Bank card?
You can block your Yes Bank card through the Yes Bank mobile app, the Yes Bank website, or by calling the Yes Bank customer care number.
Q. How do I login to my Yes Bank net banking account?
You can login to your Yes Bank net banking account by visiting the Yes Bank website and entering your username and password.
Q. How do I change my net banking password?
You can change your net banking password by logging into your account and clicking on the “Change Password” link.
Q. How do I set up net banking alerts?
You can set up net banking alerts to be notified of certain transactions, such as deposits, withdrawals, and bill payments. To set up net banking alerts, you will need to login to your account and click on the “Alerts” link.
Q. How do I pay my bills online through net banking?
You can pay your bills online through net banking by following these steps:
- Login to your Yes Bank net banking account.
- Click on the “Bill Payments” link.
- Select the biller you want to pay.
- Enter your account information.
- Enter the amount you want to pay.
- Click on the “Pay Bill” button.
Q. How do I transfer money to another bank account through net banking?
You can transfer money to another bank account through net banking by following these steps:
- Login to your Yes Bank net banking account.
- Click on the “Transfer Money” link.
- Enter the account number of the recipient bank.
- Enter the amount you want to transfer.
- Enter the recipient’s name and address.
- Click on the “Transfer Money” button.
Q. How do I apply for a loan through net banking?
To apply for a loan through net banking, you will need to login to your Yes Bank net banking account and click on the “Loans” link. You will then need to select the type of loan you want to apply for and follow the instructions.
Q. How do I set up SMS alerts?
To set up SMS alerts, you will need to login to your Yes Bank net banking account and click on the “Alerts” link. You will then need to select the type of alerts you want to receive and enter your mobile number.
Q. How do I set up email alerts?
To set up email alerts, you will need to login to your Yes Bank net banking account and click on the “Alerts” link. You will then need to select the type of alerts you want to receive and enter your email address.
Q. How do I disable alerts?
To disable alerts, you will need to login to your Yes Bank net banking account and click on the “Alerts” link. You will then need to select the type of alerts you want to disable.
Q. How do I find the nearest Yes Bank ATM?
You can find the nearest Yes Bank ATM by visiting the Yes Bank website or by calling the Yes Bank customer care number.
Q. How do I withdraw money from an ATM?
To withdraw money from an ATM, you will need to insert your Yes Bank card into the ATM and enter your PIN. You will then need to select the amount you want to withdraw and press the “Submit” button.
Q. How do I deposit money in an ATM?
To deposit money in an ATM, you will need to insert your Yes Bank card into the ATM and enter your PIN. You will then need to select the “Deposit” option and follow the instructions.
Q. How do I check my balance at an ATM?
To check your balance at an ATM, you will need to insert your Yes Bank card into the ATM and enter your PIN. You will then need to select the “Balance Enquiry” option and follow the instructions.
Q. How do I block my Yes Bank card at an ATM?
If you lose your Yes Bank card or if it is stolen, you can block your card at an ATM by following these steps:
- Insert your Yes Bank card into the ATM.
- Enter your PIN.
- Select the “Block Card” option.
- Enter the reason for blocking your card.
- Press the “Submit” button.
Q. How do I download the Yes Bank mobile app?
You can download the Yes Bank mobile app from the Google Play Store or the Apple App Store.
Q. How do I login to my Yes Bank mobile app?
To login to your Yes Bank mobile app, you will need to enter your mobile number and password.
Q. How do I change my mobile app password?
To change your mobile app password, you will need to login to your app and click on the “Profile” tab. You will then need to select the “Change Password” option and follow the instructions.
Q. How do I set up mobile banking alerts?
To set up mobile banking alerts, you will need to login to your Yes Bank mobile app and click on the “Alerts” tab. You will then need to select the type of alerts you want to receive and enter your mobile number.
Q. How do I pay my bills online through mobile banking?
To pay your bills online through mobile banking, you will need to login to your Yes Bank mobile app and click on the “Bill Payments” tab. You will then need to select the biller you want to pay and follow the instructions.
Q. How do I transfer money to another bank account through mobile banking?
To transfer money to another bank account through mobile banking, you will need to login to your Yes Bank mobile app and click on the “Transfer Money” tab. You will then need to enter the account number of the recipient bank, the amount you want to transfer, and the recipient’s name and address.
Q. How do I update my contact details?
To update your contact details, you will need to login to your Yes Bank net banking account or mobile app and click on the “Profile” tab. You will then need to select the “Update Contact Details” option and follow the instructions.
Q. How do I change my address?
To change your address, you will need to login to your Yes Bank net banking account or mobile app and click on the “Profile” tab. You will then need to select the “Change Address” option and follow the instructions
Q. How do I close my Yes Bank account?
To close your Yes Bank account, you will need to visit a Yes Bank branch and submit a request to close your account. You will need to provide your account number, your PAN card, and your ID proof. You will also need to sign a closure form.
Here are the steps on how to close your Yes Bank account:
- Visit a Yes Bank branch.
- Ask to speak to a customer service representative.
- Provide your account number, your PAN card, and your ID proof.
- Sign a closure form.
- Wait for your account to be closed.
Other Banks:- HDFC Bank, SBI Bank – State Bank of India