Paytm has started an automated payment management process. Under this, if the toll plaza is deducted more than the fastg, it is claimed to be refunded.
Paytm Payment Bank has won 82 percent of the disputed cases for FASTag users with toll plazas last year. The bank said on Tuesday that the toll plaza (Toll plaza) comes with cases of deducting more money from fastag users. In such cases it has helped 2.6 lakh customers get their refund back.
The payment bank said that it has started an automated payment management process. Under this, if an amount is deducted more than the fastag on the toll plaza, an immediate claim is made for its return. Satyam Gupta, Managing Director and Chief Executive Officer (CEO) of Paytm Payment Bank said in a statement, “Our effort is to provide uninterrupted travel on the road to our users. Under this, we help our users in every possible way. This also includes redressal of complaints on toll plazas.
Obviously Fastag can be purchased from Paytm sitting at home. Paytm has issued guidelines for this. There is no need to link your bank account to Paytm to use Fastag. You can recharge it with the amount of Paytm wallet and use it for payment of all tolls. Also, information about all your trips will also be available on your Paytm app.
Fastag like this from Paytm
To order Fastag from Paytm, you can visit its official website. Fastag will appear in the option shown on the page. Click on it. After this, you will see the option of Fastag, click on it and write your vehicle registration number. After this, upload the front photo and the back photo of your vehicle registration certificate (RC). Ensure that the RC photos are not more than 2 MB in size. You will have to pay 500 rupees to buy.
For payment, go to your Paytm account with the registered Paytm mobile number or email id and password and make payment with wallet. Make sure that money is present in your Paytm wallet so that money is automatically deducted for payment at the toll plaza. After verification of documents you will be issued Paytm FASTag.
Can buy FASTag from 22 banks
Fastag stickers can be purchased from NHAI and 22 different banks. It is also available on e-commerce platforms like Paytm, Amazon and Flipkart. Apart from this, Fino Payments Bank and Paytm Payments Bank also issue Fastag. You can connect Fastag to your wallet, debit or credit card. In such a situation, where there will be toll, there will be money deducted from your account.
(With PTI input)
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